The Best of best

The meaning of those letters beside your messages.

The little letters beside your message are receipts giving you more information about the status of your message.

S means that your message has been sent to our Kik server.

D means that we have delivered your message to your friend.

R means that your message has been opened and read.

If you see these characters instead:

"..." : the three dots means that the app is trying to establish a connection. The message will change to S as soon as a connection is established. If you see the three dots for an extended period of time, please check your data and/or Wi-Fi connection.

"!" : the red exclamation mark means that there is an error sending your message. In this instance you'll need to send the message again.

A faded D appears next to messages sent to iPhones and Windows Phones. It means that we have sent the push notification of your message to the recipient but they haven't opened the app to receive the message on their phone. Once they open the app, you will see a solid D.

That's all for today guys!! See you next week for another Tip Tuesday and don't forget to check out Feature Friday later this week!


Chat with Kik

Our tip of the day .... Looking for someone to chat with on Kik or even ask some Kik-related questions? Add username kikteam to talk to our official Kik bot. It's super friendly and full of fun facts :)

We'll keep today's post short and sweet so you can get back to Kik'n with your friends!!

See ya next week!

P.S. Some of our avid blog readers might have noticed a new name on our Kik blog recently! My name is Charlotte and I'm going to be helping you, our awesome users, with your support questions as well as sharing some tips, features and other Kik news with you ;)

Apps That Kik

Ever wondered if you can send video on Kik? What about a greeting card? Click the '+' when you're in a conversation, then click 'More' to view our Apps That Kik, including Video for Kik, YourCards on Kik, and Sketchee.

What are you waiting for? Go check it out!

Happy Kik'n!

P.S. See you Friday for another instalment of Feature Friday :)

Kik SupportTips

Hi everyone!

Starting today, and now on every Tuesday, we will be sharing some awesome tips for using Kik Messenger. Stuff like starting group chats, updating your profile pic, and getting the help you're looking for.

Today's tip of the day: if you've got a question about Kik or need some help with the app, check out our Support Center. We've posted answers to our most commonly asked questions as well as some help articles specific to the phone you're using Kik on.

Got some ideas you think would help make Kik even better? You can also email us your feedback right from the Support Center!

Again best KIK tricks

We’re Back!

Happy Tip Tuesday! After a short hiatus we’re back with more tips. Since we didn’t share any tips last week, we’ve got two new ones for you today:

Tip #1: You and your bff having a bad day? Not seeing eye-to-eye with one of your friends on Kik? Just block them! And for when they get back in your good book, you can easily unblock them.

Tip #2: Sending an emoticon to a friend on Kik is super easy! Open a conversation > tap ‘+’ > choose one of the Kik emoticons > Send.

We’ll be back next week with more tips, and we’ll be featuring a brand new app this Friday.

Address Book Matching

Happy Tuesday everyone! This week's tips are all about Address Book Matching.

Tip #1: If you've changed your phone number recently, don't forget to update your Kik account so your friends can still be matched with you. Go to Settings > Privacy > Address Book Matching > Yes.

Tip #2: Not sure what Address Book Matching is all about? Trying to find your friends on Kik? This optional feature matches you with other Kik users in your address book. Check it out: http://bit.ly/PVXxOl.

That's all for this week's Tip Tuesday. Don't forget to check out our featured app of the week this Friday!

Happy

Welcome to Tip Tuesday Kik fans!

Tip #1: Getting more of your friends on Kik is easy! You can invite your friends to download Kik Messenger right from the app. Go to Settings > Invite a Friend > choose to invite your friends via SMS, email or your fave social network.

Tip #2: Did you know you can change the colour of your chat message bubbles? You can choose from six different colours. Go to Settings > Chat Settings > Chat Bubble Colour.

Thanks for stopping by our blog to check out this week's Tip Tuesday! See ya next week for more. Happy Kik'n!

Email Themed 

Welcome to an email themed Tip Tuesday!! Having an accurate and accessible email address registered to your Kik account is so important. This is how we send you a new password or get in touch with you if you have unread messages waiting.

Tip #1: If you've recently changed your email, don't forget to update your Kik account. This FAQ from our Support Center explains how to change your email address.

Tip #2: Have you confirmed your Kik account? If you haven't, resending the confirmation is easy, and it's a great way to check that the email registered to your account is 100% accurate. Here's how to resend the email.

Now go make sure your email is accurate and your account is confirmed :)

Message Status and Changing Your Name

Hey kik fans! Happy Tuesday :)

We'll get right into the tips today ...

Tip #1: Not too sure what those different letters and symbols beside your messages mean? Those are your message status notifications and you can check out what they mean right here in this FAQ.

Tip #2: Your Kik username can't be changed (it's your identity on Kik and the way your friends can find you) but changing your display name is easy peasy! Your display name is the name people see when they're in a conversation with you. To update it, go to Settings > Your Account > Name > and type in your new name.

Kik Bot and Confirming Your Account

Happy Tuesday everyone!! For those who missed last week's post, we're now sharing two tips on Tuesdays. The first tip is one we've already posted - this one's for our new user's :) The second tip is a new tip for everyone!

Tip #1: Kik our one and only official Kik bot (username kikteam) for answers to questions about the Kik basics. Our Kik bot also knows some fun facts and loves to chat. (If you've stumped our Kik bot with a tricky question , be sure to check out ourSupport Center. We've recently added new FAQs and help articles.)

Tip #2: If your confirmation email has expired, or you didn't receive a confirmation email when you registered for Kik, you can resend it right from the app! Go to Settings > Your Account > Email > Not Confirmed/Email is Unconfirmed > Yes. Make sure your email is valid and doesn't have any typo's in it ;)

See ya next week for more helpful Kik tips. And don't forget, this week we'll have another instalment of Feature Friday where we feature one of our third party apps that Kik. See ya then!

We're shaking things up a little around here and making some changes to Tip Tuesday! We're adding so many awesome new users, Twitter followers and Facebook fans that we're going to start doing two tips on Tuesdays. We'll start the day with a tip we've already shared for some of our new users who missed it the first time around. Then we'll follow up with a new tip for everyone :)

Tip #1: Need help with Kik Messenger? Our Support Center is always a good place to start if you've got a Kik question. Check it out for Kik FAQs and more. You can also ask our Kik bot (username kikteam).

Tip #2: Forgotten your Kik password or just want to change it? You can reset your password anytime. Just enter the email address registered to your Kik account here.

Invite a Friend

Ever wondered if there's a way to invite your friends to download Kik Messenger?? Guess what - you can do it right from the app!

Go to Settings > Invite a Friend and choose to send an invitation via SMS, email or your favorite social network.

So go get Kik'n with more of your friends and be sure to check in on our blog this Friday when we'll be featuring a new app :)

Kik Support

Our one and only official Kik bot is there to help with some of your Kik questions and it's also fun to talk to :) Add username kikteam to chat with the Kik bot.

If you've got our Kik bot stumped with a tricky question, try checking out ourSupport Center where you'll find FAQs and more.

We're always updating the Support Center with new help articles and answers to your questions. We'll also be updating the Kik bot soon!

In the meantime, if you still can't find the help you're looking for, you can email us atsupport@kik.com.

Thanks for checking out another Tip Tuesday! Check out the blog again on Friday when we'll be featuring another App That Kiks.

Updating Your Account

Hi Kik fans!

Happy Tuesday! Today's tip ... if you've changed your email address recently, be sure to update your Kik account. You can do this by going to Settings > Your Account > Email.

It's important to keep this updated so we can communicate with you in case you ever need to reset your password. We'll send your new password to your email account.

Happy Kik'n :)

Some Best Tricks

About Kik & Your Kik Password

Happy Tip Tuesday everyone!
We've been getting some great questions about Kik recently, and our tips this week answer two of the most popular ones:

1. A lot of you have asked why our app is free. And also how we've kept it ad-free. We're glad you asked :) . It all comes down to one belief ... we believe that everybody should have access to fast, simple, and personal communication. You can read more about why our app is free right here!

2. If you receive a message asking for your password, it won't have come from an official Kik account. In fact, we'll never ask for your Kik password - promise! So be smart on Kik (and all your apps) - don't share your password or personal information! (And if someone does ask for your password, please let us know!)


Naming Kik & Copying Messages

We've got two very different tips for you today:

1. We get quite a few questions about the name of our app: Where did the name 'Kik' come from? What does 'Kik' mean? How do you pronounce 'Kik'?

Well, we love to share how we got our name! Here's how it all happened ...

A few years ago when we were trying to come up with a name for our company, we made a list of different words that describe how you move stuff from person to person. We landed on 'kick' and in a moment of brilliance, decided to drop the 'c'. And that's how we became Kik! (You pronounce it just like you would 'kick' a ball!)

2. Copying Kik messages is super quick and easy (where you paste them is up to you)!

On iPhone: Tap on the message bubble you'd like to copy > tap Copy.

On Android, Windows Phone 7 and Symbian: Hold your finger on the message bubble you'd like to copy > tap Copy.

On BlackBerry > Select the message bubble to copy > click the menu button > click Copy Message.

Got more questions about Kik? Check out our awesome Support Center!


Saving and Sharing Pics

Happy Tuesday everyone! (And if like us you're affected by the "Frankenstorm", it's a very soggy Tuesday!)
With Halloween just around the corner, you might start getting fun costume pics from your friends. Today's tips are all about saving and sharing those pictures on Kik:

1. First you'll need to open the picture you've received, so you're seeing it in full-screen. You'll be able to save it from here:

on iPhone and iPod: tap the Save button in the top-right corner of the screen

on Android: tap the picture

on Windows Phone 7: tap ... in the bottom-right of your screen

on Symbian: tap the download arrow at the bottom of your screen

on BlackBerry: click the menu button

2. If you get a pic you want to share with the rest of your friends, just tap the Forward/Send To button right from the conversation. On iPhone, iPod and Windows Phone, the button will be in the bottom-right corner of the message. On Android, you'll find the button in the top-right.

Whatever you're doing for Halloween this year, we hope it's awesome (and we hope you're safe after Hurricane Sandy)!


Confirming Your Email


We've heard it asked before - why do I need to confirm my email to complete my sign-up? Great question!

By confirming your email address, you can be sure you'll receive important Kik emails (like a new password) when you need them!

Not sure if you confirmed your email when you signed up for Kik? There's a really easy way to check! Just go to Settings > Your Account > Email. If it says Email is Unconfirmed/Not Confirmed, now's the perfect time for you to confirm it :) 

Make sure your email address is correct and tap Email is Unconfirmed/Not Confirmed > Yes. We'll send you an email message with a link to confirm your account.

If you need to change your email address, or have any other questions about confirming your email, our Support Center's got you covered.


iPhone 5 & Profile Pics

iOS

Tip #1: Got your hands on the new iPhone 5? Check out our latest update in the App Store - Kik is now optimized for your bigger iPhone screen :)

Tip #2: If you're new to Kik (welcome!) and haven't set your profile pic yet, you'll see a banner at the top of your conversations to remind you to add your picture. Just tap the banner and you'll be taken right to the Settings screen so you can choose and set your pic!

Have a great week everyone!


Tip Tuesday On a Wednesday?

Maybe it was the long weekend, or the turkey hangover, but whatever the case, we completely missed Tip Tuesday yesterday! (It was Canadian Thanksgiving this past weekend so we were all indulging ourselves with some delicious food!)

We're going to make it up to you with tips to use some fun hidden emoticons:

Tip #1: Have you accidentally stumbled upon comb face before? Type : and E (has to be an upper case 'E') to use this hidden emoticon. Perfect for those occasions when you want to send a smiley with a moustache!

Tip #2: Android, Symbian and BlackBerry users will already have seen this one, but for our iPhone and Windows Phone 7 users ... type (KIK) to send the Kik 'k'. Don't forget to include the brackets and type 'KIK' in upper case!



All About iOS Notifications

iOS

Happy Tip Tuesday! Last week we featured some tips about hidden features in our Android app. This week we're gonna share some tips on setting up your Kik notifications on an iOS device:

Tip #1: Did you know there are two sets of notifications for iOS? One set that controls what happens when you receive a new message when you're already in the app, and another set that controls what happens when you're outside the app. Check out this FAQ from our Support Center; it tells you all you need to know to get your notifications working :)

Tip #2: Using an iPod and wondering why you can't turn on the vibration notification? It's not a bug in the app - promise! We've made it so you can't turn this on as iPods don't have this functionality. You'll be able to turn on this setting if you're using Kik on an iPhone.

Android

It's a two-for-one special for our Android users today! We've got a couple of handy tips about some features you might not have discovered yet:

Tip #1: Did you know you can view a timestamp for your messages by simply holding your finger on a chat message bubble?

Tip #2: Or what about this ... did you know you can use your enter key to send messages? Now ya do ;) Go to Settings > Chat Settings > Enter Key Send.


All About Groups

It's a group themed Tip Tuesday! Did you know you can have a group conversation on Kik? You can invite up to nine of your friends to join you in a group chat!

Tip #1: So just how do you start a group conversation on Kik? Our Support Center's got you covered with an FAQ that tells you exactly how to invite your friends into a group conversation.

Tip #2: Group chat's over and now you're ready to leave the group. But how? You can leave a group in exactly the same way you'd delete a conversation: we've got an FAQ for that too :)
Happy Kik'n!


Resetting your Password & Working at Kik

Developers
Hey everyone! Happy Tuesday :)

Tip #1: Have you forgotten your Kik password? Or, maybe you just want a new password. No problem! You can reset your password using the email address registered to your account. Check out this FAQ from our Support Center for the link to reset your password.

Tip #2: Our second tip today isn't so much a 'tip' for using Kik Messenger. But if you're looking for a new job, then this one's for you ... yup, you guessed it - we're hiring! Wanna work at Kik? Then check out our Careers page for open positions and to apply.

Passward Tricks

Tips for Resetting Your Password

You can reset your password whenever you need to; just enter the same email address you used for your account here.

Not having any luck? Here's a few things to remember:

We'll only be able to send the link to reset your password to the email address you used for your Kik account.

If you can't see a message from Kik in your inbox, be sure to also search in your spam or junk mail folders.

Still no email? Check out this FAQ from our Support Center for more help with email delivery issues.

Staying up-to-date on all things Kik

You can follow us on Twitter and like us on Facebook to stay up-to-date on all the latest Kik news. Don't forget to tell your friends too so they're getting all the same Kik news as you. (The blog is also a great spot to get the latest info and announcements - so you guys are in the right place!)

We just hit 250,000 likes on Facebook and we've sent Kik goodies to 10 fans of our page. Help us get to 500,000 likes, or 100,000 followers on Twitter, and some fun Kik stuff could be headed your way too :)

We won't send you a message on Kik if we have any news or updates for you. If you receive a message about any changes to the app, it won't have come from an official Kik team account - promise!

Lost your phone? Oh no!

Under the sofa cushions? Nope. Wedged in the car seat? Nope. Bottom of your backpack, under all your school books? Nope. Well this isn't looking good. We know what it's like when you can't find your phone anywhere - you're completely lost without it. If your phone is M.I.A., we've got your Kik account and messages covered.

Sign in to your account from a friend's phone and you'll instantly be signed out on your missing phone. So if someone finds your phone, they won't be able to access your Kik account and friends, and they won't be able to read your messages. (This is just like when you try to sign in to your account on more than one device - like your tablet and your phone.)

Your account will be waiting for you when your phone turns up again, or when you get a replacement one. Just sign in and all your saved contacts will still be there :)

inShare

Emails from Kik

You won't get lots of emails from Kik - promise! There are a few different times when we'll message you, and when we do, we'll send an email to the address registered to your account:

1. The very first email will arrive right after you sign up for Kik, and will include a link to confirm your email address. Why do you need to confirm your email address? Great question; here's why.

2. If you haven't checked your account for a few days, and you have unread messages waiting, we'll email you to let you know that your friends are trying to reach you.

3. If you've forgotten your password or just want a new one, you can enter the email address registered to your account here, and we'll email you a link to change your password.

If you're expecting an email from us, but don't seem to be getting one, be sure to check your junk mail folder, just in case our emails end up in there.

Your Username

On Kik, your username is your ID. The best way to connect with other people in the app is to share your username.

Want to talk to your friends and fam? You can invite them from Kik (Settings > Invite a Friend) or share your username with them one-on-one.

Looking to connect with your fans and followers in other social apps? Kik is perfect for that too.

Already shared your username online? Getting lots of new messages? We've got just what you need to help you manage your conversations. Stop by the blog, Twitter orFacebook this Friday and we'll tell you all about it :)

Back to Basics

Wow! We're growing like crazy and with so many new users, it's time to take it back to the basics with this week's Tip Tuesday. So if you're new to Kik (welcome!), this one's for you. And if you're not so new, well, a quick refresher never hurts, right? And you might just learn something new ;)

Tip #1: Once you're all setup, you're going to want to start messaging your friends. But how do you find them in Kik? There's a couple of different ways ... You can use the optional Address Book Matching feature, or you can ask your friends for their usernames and then add them. Check out this FAQ for all the details.

Tip #2: Those little letters you see beside the messages you've sent are your message status notifications:

S means your message has been sent to our Kik server

D means that we've delivered the message to your friend

R means that your message has been opened and read.

Seeing something different beside your messages? This FAQ will tell you all you need to know.

As always, if you've got any questions about Kik, be sure to check out our Support Center.

The Kik Bot

Welcome back to Tip Tuesday and our first blog post of 2013!

Our one and only official Kik Team account belongs to our Kik bot. The Kik bot is, you guessed it, a robot, and it knows answers to questions about the Kik basics, as well as some fun jokes.

We won't use the Kik bot to verify your account or to get in touch with you for anything else; and the bot definitely won't ever ask you for personal information (like your Kik password or email) - promise!

To chat with the Kik bot, just add username: kikteam. Already had the chance to meet the Kik bot? What's the craziest or funniest message you ever received from it?

We’ve got the Answer …

the Kik Support Center! It's definitely the best place to go when you've got a question about the app or need some help.

We're updating the Support Center with new FAQs and help articles all the time - just type your question or a few keywords in to the search bar at the top of the page, or you can browse by topic. If you can't find what you're looking for, you'll be able to get in touch with our support team right from the Support Center.

We'll be back with more tips on Tuesday, January 8th. Until 2013, Happy Holidays!

Windows Phone Timestamps & Using Cards

Hey everyone - welcome to this week's Tip Tuesday :) We've got tips for those of you using Kik Cards and one for our Windows Phone user's too ...

Tip #1: A few of you have asked us if our new features cost anything. Just like the Kik you know and love, our Cards are free too.

Tip #2: Viewing timestamps on your Windows Phone is easy. Just tap the message bubble you want to see a timestamp for, and voila! A timestamp for that message slides out.

Have a great week! Keep your Kik Cards feedback coming - we really appreciate all your feedback so far.

Tip Tuesday: Getting to Know Kik Cards

Our latest update to Kik is available and we're loving all your feedback so far! For those of you just installing the update, or in the process of figuring out how it all works, here are a couple of tips to get you started:

Tip #1: What are Kik Cards anyway? They're optional features that let you do even more with Kik. You can use Kik Cards to search for and send YouTube videos, find and share images, and create sketches. And you can do all of this without leaving Kik - and without downloading anything new :)

Tip #2: So now you're probably asking, 'How do I find all of this in Kik? It looks just like it did before.' Once you've updated the app, you'll see a small black bar on the left-side of your screen. This is your handle. Slide it open to reveal your drawer where you'll see a 'More' button. Tap that to discover and start using Kik Cards.

That's it! Have fun discovering our new features - we think you're gonna love 'em. And if you have any questions about Kik Cards, check out our Support Center where you'll find lots of FAQs and help articles.